Returns & Exchanges

At Animato, we want you to love every piece of your home. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack the items in their original Animato packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of your box, then drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.